Erratic is now Ten 23 Media. Ten 23 Media offers consulting and planning services for small businesses and online start-ups. We can help with media, marketing, advertising, branding, design, SEO, eCommerce and much more. If you’re starting a new small online company, contact us today! Our new Ten 23 Media blog will continue where Erratic…
Category Archives: eCommerce
Valentines Day 2011 ~ the day 1800Flowers doesn’t deliver and loses me and thousands of others as a customer
Valentines day. A day most women expect flowers from their husbands and boy friends. Some men procrastinate and wait until the last minute. Others like me don’t. I ordered flowers and candy from @1800flowers more than a week before Valentines day. I know that V-day is an extremely busy day for flower delivery. You would…
Google Remarketing on the Google Display Network
A few weeks back I had visited a site to buy something but then abandoned my cart. I started looking around at other sites that were in one way or another showing or discussing the same type of products. I noticed a display ad from the first site I visited (the one I abandoned the…
The unhappy and unappeasable customer – how do you like to handle them?
If you’ve owned a business, you’ve had them. The customer that is unhappy and no matter what you do you can’t appease them. It doesn’t matter what method you take and what you offer them… they will not be satisfied. How’s the best way to handle this type of customer? My first business was a…
Twitter tip for businesses… talk about non-business too!
I have several Twitter accounts. @erraticblog for this blog, a 2nd account for another blog I own and a 3rd for my eCommerce site. Anyone who follows this blog knows that I blog semi-anonymously here. It allows me to be more open (probably so I can occasionally rant about things ), more helpful, and have…
Shopping comparison sites (Nextag, Shopzilla, Pricegrabber, etc) holiday rate increase… do you think it’s justified?
If you advertise your products on shopping comparison sites like Nextag, PriceGrabber and Shopzilla, you know what time of year it is. Holiday rate increase time. By now you should have gotten the typical/yearly email such as these: From Nextag: The holiday season is around the corner and we would like to inform you that…
Starting a new business? Don’t wait for everything to be perfect… Go for it now!
I’ve started several businesses in my life… a brick and mortar straight out of college, several affiliate websites, several blogs, a product line and an eCommerce website. If there is one thing I could pass on to anyone that’s starting their first business it would be… don’t wait for everything to be perfect before you…
Product photos – inside views are very important for online buyers
Have you ever bought something online but when you finally get it and open it, you find out the inside is not what you were wanting? Maybe it was that new toy you bought for your son or daughter; or it was the journal you bought which you thought had lined paper but instead has…
How to find a graphic designer or programmer
Looking for a graphic designer? A programmer? Do you need a copywriter or a new logo? There are many times when a website owner or blogger needs a specific job done in an area at which they may not be talented or simply don’t have the time to do. Personally I’ve never been one for…
GreenShipping.com – carbon-neutral shipping
In my last post I had mentioned UPS’s carbon neutral shipping option. I’m a UPS WorldShip user, but the current version of WorldShip does not have the carbon neutral shipping option available. It’s currently only available for internet shipping users, but according to Evan and Elizabeth (UPS reps who left a comment), the next version…
About
Hi, I'm Steve... an eCommerce merchant that writes about eCommerce, advertising, marketing, blogging, design, social media, seo, tech and other randomness.Read more »
